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National Leader, Recruitment/Retention Expert, Executive Experience
My Time Zone :   Pacific
  $120.00 / hr
Registered Nurse (RN) Master of Science in Nursing (MSN) Doctor of Nursing Practice (DNP) Staff Recruitment & Retention Staff Development & Training Spokesperson Regulatory Affairs Quality & Safety Public Health Program Development & Evaluation

Professional Knowledge I Can Share

I have over 30 years of nursing experience, which includes a broad range of frontline and leadership roles, in both inpatient and outpatient settings. I have proven skills in communication and relationship management, business skills and principles, knowledge of the healthcare environment, and professionalism. I’m particularly passionate about nurse recruitment, as well as mentoring and coaching our next nursing workforce generation.

Professional Knowledge I Am Seeking

New employment opportunities in healthcare, within the greater San Francisco Bay Area, utilizing my skills.

Work Experience

Adjunct Professor

University of San Francisco

02/2018 to Present

Providing learning experiences for Master of Science in Nursing (ME-MSN) Non-Nurse program students, who hold a bachelor's degree in areas of study outside of nursing and are seeking new careers as registered nurses. Courses include;

  • Clinical Nurse Leadership: Introduction
  • Clinical Nurse Leadership: Synthesis

Director for Business Development

Versant Holdings, LLC

01/2016 to 08/2017

Led discussions with potential clients from initial call to kick off planning call, facilitated contract start, renewal and amendment processes, strategized with the Versant team on identifying areas of opportunities for clients, communication of Versant marketing materials (i.e., newsletter, announcements, press releases, collateral materials) from creation to distribution, and the implementation of business development marketing strategies focused on gaining new clients.

Administrative Director

HealthImpact

09/2007 to 12/2015

Oversight of day-to-day operations with collaboration on strategic direction of organization. Provided leadership role in the development of communications and marketing plan, which included messaging and rebranding, name and logo change, and website redesign, graphic design, and copy (in progress). Provided oversight for 6 direct reports (5.0 FTE), administers and manages the operational infrastructure, oversees the development and implementation of policies and procedures necessary for optimum functioning, including Human Resources and Personnel practices, administration and operations, and oversight for financial and accounting practices.

 

  • Successfully lead 7 annual audits, the last 4 without any contingencies
  • Develop $2 million budget annually and manage expenses within budget
  • Developed $5 million budget for Department of Labor grant
  • Developed $1.2 million budget each for three HRSA federal grants
  • Co-produced This is what nursing looks like: Men in nursing recruitment video
  • Co-produced Men in Nursing: Strong, Proud, Independent recruitment video, which received national recognition and has had over 160,000 hits on YouTube
  • Co-founded the first American Assembly for Men in Nursing Chapter in California
  • Founded the California Campaign for Men in Nursing, which lead to the support of developing 11 American Assembly for Men in Nursing (AAMN) Chapters throughout California
  • Implemented new, nonprofit accounting system – Fund EZ
  • Organized grant management system for tracking financial and budget reports
  • Developed a business plan for the Coalition for Nursing Careers in California, which led to the transfer of a robust website from Kaiser Permanente to the Institute and bridge funding for a Program Leader and Coordinator
  • Developed a Statewide Clinical Nurse Faculty Agency program
  • Key leadership role in the development of The Future of Nursing: Campaign for Action, in partnership initiative of AARP and the Robert Wood Johnson Foundation, Nurse Leaders on Boards Steering Committee, an initiative to get 10,000 nurses on 10,000 National Boards by 2020

Director of Nursing Informatics and Staffing Services

Marin General Hospital

01/2005 to 09/2007

Provided leadership and direction for 15 direct reports (12.0 FTE) and staffing for an average daily census of 250, directed, supervised, coordinated staffing plans, and evaluated staffing effectiveness, per The Joint Commission and the Collaborative Alliance for Nursing Outcomes (CalNOC) that supported clinical informatics in order to provide cost-effective care of high quality according to the standards set.  Managed activities related to patient classification, scheduling, data management information systems and evaluation of resources required to achieve hospital objectives.  Ensured that professional staff was able to provide direct and indirect patient care and clinical services to the inpatient population recruited and retained nursing staff in order that the number of staff was sufficient to accomplish predetermined goals.

 

  • Implemented state mandated nursing ratios
  • Successfully reduced temporary traveling nurse usage from 55 (October 2005) to 6 (May 2007)
  • Reduced benefited RN vacancy rate from 15% (January 2006) to 9% (January 2007)
  • Reduced RN benefited FTE vacancies from 52.68 (May 2006) to 8.03 (August 2007)
  • Implemented Patient Classification System (WinPFS), providing training for over 500 nurses, on 9 units, in the procedure of classifying patients. (January 2006)

Manager Nursing Resources

Marin General Hospital

07/2004 to 12/2004

Provided leadership and direction for 6 direct reports (5.0 FTE) coordinated the implementation and maintaining of systems that supported staffing effectiveness.  Full responsibility for the oversight and effective utilization of the patient classification system, scheduling and other data management information systems.   Established temporary nursing personnel contracts, monitored quality indicators, and tracked orientation, competency, utilization and expense of temporary nursing personnel.  Supported and assisted with the implementation of the RN Recruitment and Retention Plan. 

 

  • Developed and implemented a Nurse Recruiter role to help reduce vacancies
  • Improved overall communication processes within the Department of Nursing Resources, improving overall staff, Press Ganey satisfaction scores 
  • Organized and redesigned Staffing Effectiveness standards, leading to a successful Joint Commission survey
  • Actively participated as a member of KRONOS, a workforce management system, Project Implementation Team for over 900 nursing staff
  • Reorganized the orientation and monitoring processes for temporary nursing personnel
  • Initiated a temporary nursing agency-auditing program, auditing 20 agencies per year, which lead to the elimination of five agencies

Coordinator Nursing Resources

California Pacific Medical Center

12/2002 to 06/2004

Provided leadership and direction for 6 direct reports (5.0 FTE) coordinated the implementation and maintaining of systems that support staffing effectiveness.  Full responsibility for the oversight and effective utilization of the patient classification system, scheduling and other data management information systems.   Established contracts, monitors quality indicators, and tracked orientation, competency, utilization and expense of temporary nursing personnel.  Supported and assists with the implementation of the RN Recruitment and Retention Plan. 

 

  • Actively participated as a member of the KRONOS Project Implementation Team
  • Implemented ANSOS, a staffing solution program training program, for the Nursing Management Team
  •  Maintained all aspects of ANSOS
  • Effectively reduced temporary nursing personnel contracts from 35 to 7 (January 2003 to January 2004)
  • Project Team Leader training over 900 nurses, on 29 units, in the procedure of classifying patients for QuadraMed (January 2003)
  • Successfully reduced temporary traveling nurse usage from 140 (July 2002) to 4 (December 2003)
  • Improved overall functions of tracking temporary personnel licensure, credentials, and Do Not Return (DNR) status
  • Implemented Staffing Effectiveness standards, in compliance with The Joint Commission, for 35 units across the organization

Director of Nursing Resources

California Pacific Medical Center

11/2002 to 12/2002

Provided leadership and direction for 155 direct reports (110 FTE), directed and participated in the development, implementation and evaluation of Nursing policies and procedures related to operations and services provided by Nursing Resources.  Directed the operations of the Staffing Office 24/7.  Managed and directed the efficient and effective use of Nursing information systems to support staffing, scheduling, personnel management, recruitment efforts and patient acuity/NHPPD measurements and monitoring.  Managed and directed Nursing recruitment and retention efforts and ensured that resources and systems were available to support the effective recruitment and hiring of qualified, competent nursing staff.  Coordinated the development and implementation of retention plans including, but not limited to, annual nurses’ week activities and other ad hoc programs.  Planned for development and implementation of capital and operating budgets.  Processed, monitored, and produced regular reports on the use of short and long-term temporary help. Monitored, documented and evaluated performance of direct reports.  Worked closely with the Human Resource Department to assure policies were being adhered to.

 

  • Successfully hosted two new grad recruitment fairs yielding 55 new hires
  • Developed policies and procedures related to acuity system
  • Initiated process for updating acuity system, improving overall staffing effectiveness
  • Implemented role of “Bed Controller,” which successfully reduced admission diversions by 45%

Nursing Education Specialist

California Pacific Medical Center

04/2000 to 10/2000

Clinical Manager

California Pacific Medical Center

10/1992 to 04/2000

Provided leadership and direction for 155 direct reports (110 FTE), provided for the delivery of efficient and effective professional nursing care, helped ensure that nursing care provided was consistent with established nursing standards and that care was provided in a safe, appropriate and cost-effective manner. Promoted open communication that facilitated staff input into decision-making, ensured that unit operations were in compliance with legal and regulatory requirements, and participated in recruitment, retention and development of staff. Participated in the unit-based Quality Assessment/Improvement program, coordinated monthly schedules, and assisted with planning, development and implementation of capital and operating budgets.  Maintained operations within budget for the past two fiscal years.  Participated in the development, implementation and evaluation of Nursing policies and procedures related to operations.  Monitored, documented and evaluated performance of direct reports.  Worked closely with the Human Resource Dept. to assure policies were being adhered to.

 

  • Maintained operational budget within fiscal limitations
  • Provided leadership and direction for 110 FTEs on three med/surg units
  • Successfully met Consolidated Accreditation and Licensing Survey standards

Charge Nurse/Staff Nurse

California Pacific Medical Center

06/1984 to 10/1982

Maintained efficiency, timeliness and standard of practice of activities in the unit, optimized medical and nursing care to the patient, coordinated and provided leadership to weekly nursing care rounds, helped to maintain costs by working with the Nurse Manager to control the flow of materials and supplies, and carried out direct nursing care to the cardiovascular patient population.

  • Developed and facilitated formal Charge Nurse rol
  • Provided training for 25+new graduates

Program Director, Cardiac Rehab Phase III

Central YMCA, San Francisco

09/1988 to 11/1989

Provided oversight for 3 direct reports (0.0 FTE), developed and administered all segments of the Cardiac Rehab program under the advice of the Medical Director, monitored and reviewed the program's budget quarterly, directed staff efforts toward program promotion, participant recruitment and fund raising. Conducted staff meetings to review relevant medical, scientific and administrative aspects of the program, and coordinated the Medical Advisory Committee.

 

  • Strategically provided growth for the Cardiac Rehab Program, increasing participation from 8 to 22 (September 1988 to April 1989)
  • Designed five policies and procedures related to Program operations, leading to the improvement of patient outcomes

Academic Experience

Doctor of Nursing Practice

University of San Francisco

08/2011 to 05/2015

Masters of Science Nursing

San Francisco State University

08/2002 to 08/2004

Bachelors in Nursing (BSN)

California State University, Dominquez Hills

06/1987 to 06/1990

Diploma RN Degree

St. Luke’s Hospital School of Nursing

08/1980 to 08/1984

Reviews

Kevin     B.    01/2018

Dr. Patterson was a wealth of knowledge with extreme generosity in providing advice on networking ideas for my area. The meeting was very comfortable, yet purposeful in answering my questions. Being that I'm pursuing my DNP, his input was valuable. Would love to do it again!